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1、<p>  本科畢業論文(設計)</p><p><b>  外文翻譯</b></p><p>  題 目 企業企業文化建設研究 </p><p>  學 院 商學院

2、 </p><p>  專 業 人力資源管理 </p><p>  外文題目 Enterprise culture:necessary in promoting enterprise </p><p>  

3、外文出處 Journal of Enterpring Culture </p><p>  外文作者 Steven Carter </p><p><b>  原文二 :</b></p>

4、<p>  Enterprise culture:necessary in promoting enterprise</p><p>  Steven Carter</p><p>  The paper investigates the effects of the Zimbabwean national culture on enterprise development.

5、 In-depth interviews were carried out with fifteen entrepreneurs and seven members of the community whose role was to support entrepreneurs. It was established that the national culture impeded enterprise development and

6、 the factors identified are: bad debt culture, let's-pull-him-downsyndrome, dependency syndrome, high living, and absence of role models, refusal to accept entrepreneurship, employing </p><p>  INTRODUCT

7、ION</p><p>  Earlier research on enterprise development mainly focused on the personal characteristics/traits of the individual, such as the need for achievement, locus of control, the ability to take risk,

8、etc (McClelland, 1962; McClelland and Winter, 1969; Bellu, 1988; Rotter, 1966). Curran (1994) argued that traits alone were inadequate to explain entrepreneurship, and some found no direct link between traits and entrepr

9、eneurial behaviour (Bird, 1988; Guth, 2001). Hence, further research moved on to consi</p><p>  policies) that affect enterprise development. It was argued that countries desiring to promote enterprise devel

10、opment need to address these environmental factors (Telantino, 1995; UNCTAD, 1995; Gnyawaii, 1994; Bird, 1989; Chell, 1985; Vaselainen, 1999).</p><p>  Enterprise development has been viewed as a means of re

11、ducing unemployment, easing other social problems and as the best way of creating wealth in a country (Nolan, 2003; Storey, 2000). As a result of the above reasons, both developing and developed countries have embraced e

12、nterprise development.</p><p>  Like many other countries, Zimbabwe has run enterprise development programmes, created and adopted policies aimed at creating a conducive environment for enterprise developmen

13、t. Unfortunately, the efforts to promote enterprise development in Zimbabwe have not been successful(Mlambo, 2000; UNDP, 2000).</p><p>  The paper explores the factors that make up the Zimbabwean national cu

14、lture relating to enterprise development. It also establishes the effects that these factors have had on enterprise development.</p><p>  LITERATURE REVIEW</p><p>  Culture is defined as a set o

15、f historically evolved, learned values, attitudes and meanings shared by the members of a given community, that inlluence their material and non-material way of life (Tayeb, 1988). These evolve through different stages o

16、f socialisation, through institutions like family, religion, formal education etc. It was further asserted that different cultures influence enterprise development differently (Hofstede, 1991). Furthermore, others believ

17、e that the national culture sho</p><p>  Entrepreneurs who enjoy 'high-living' at the expense of their enterprises have difficulties in succeeding (Spring, 1998). In both developed and developing cou

18、ntries, some graduates dislike being associated with working for Small to Medium Enterprises (SMEs) and self-employment. This makes it difficult for some countries to promote enterprise as it is not accepted by the very

19、people who have the best capacity to succeed as business people and Morrison (2000) argues that formal education system is</p><p>  Meyanathan (1994) demonstrated the difficulties in promoting enterprise in

20、a country that favours a certain group of people over others; because the ones favoured will develop a sense of entitlement, whilst the neglected resent the entire system.</p><p>  Literature researched has

21、discussed different aspects of culture that have affected enterprise development, but there has not been a comprehensive catalogue of these factors that make up a national culture relating to enterprise development. Henc

22、e, this paper explores the factors that make up the national culture, and, in particular, those relating to enterprise development in Zimbabwe.</p><p>  RESEARCH METHOD</p><p>  The paper seeks

23、to explore and explain the cultural factors that have negatively affected enterprise development in Zimbabwe. There is need to answer the questions, what are the national cultural factors that have affected enterprise de

24、velopment in Zimbabwe, how have they affected it and why? Hence, an interpretive approach was adopted (Carson, 2001). Within interpretivism, a qualitative research approach was used. This approach allows the inclusion of

25、 tacit knowledge and experience of the resea</p><p>  The sample was made up of twenty-two respondents (elites). All respondents were 'elites' chosen for their expert knowledge (Remenyi,1998; Lincoln

26、 and Guba, 1990) of enterprise development in Zimbabwe.Among them were fifteen entrepreneurs and seven respondents whose occupations or activities supported entrepreneurs. The purpose for sampling the other seven'el

27、ites' was triangulation (Remenyi, 1998;Lincoln and Guba 1990; Carson 2001). There was needed to get a different view from that of entrepren</p><p>  entrepreneurs (from financial organisations, developme

28、nt and training organisations and the government). These respondents had supported entrepreneurs through financing, training etc. for at least six years. All entrepreneurs interviewed were business people who had started

29、 and managed their enterprises for more than six years.</p><p>  Consistent with this research approach, face-to-face in-depth interviews were carried out using an interview guide. The interview guide was ba

30、sed on the themes that had been obtained from literature and needed further exploration. Respondents were asked to identify and discuss all factors they believed had negatively affected enterprise development in Zimbabwe

31、.</p><p>  The collected data was analysed using the thematic analysis, as described by Miles and Huberman (1994), and Wengraf (2001). The research was conducted in two phases. The initial phase culminated i

32、n establishing a list of cultural factors that have affected enterprise development. After the first round ofinterviews with the 22 respondents, their responses were analysed. The results were then subjected to further s

33、crutiny by nine respondents who had taken part in the first round of interviews, and</p><p>  The research methodology adopted allows the researcher to use tacit knowledge and experience throughout the proce

34、ss; hence there will be instances (in presenting the findings) where some assertions are not sourced,but are attributed to the researchers' knowledge and experience of Zimbabwe.Consistent with the research method, in

35、 presenting findings of this research, a summary of the respondents' views is provided and to emphasise this position some quotations are included in the text and a sample</p><p>  One respondent said: r

36、emember, our culture does not necessarily promote people who succeed. Success is not very much part of our culture.</p><p>  From the respondents' point of view, one of the reasons why enterprise develop

37、ment did not flourish in Zimbabwe was its national culture.The factors that make up the Zimbabwean national culture and have negatively affected enterprise development are: bad-debt culture, absence of role models, let&#

38、39;s pull-him-down syndrome, dependency syndrome, poor quality goods and service delivery, refusing to accept entrepreneurship as a way of life, employing relatives (kith and kin) and high living.The above </p>&l

39、t;p>  Bad-debt Culture</p><p>  One entrepreneur said: people do not payback because there is bad debt culture; it is bad debt culture, which we need to jight. United Merchant Bank (UMB) went under, it we

40、nt down because people were not paying back, though the owner had wanted to help fellow indigenous people.</p><p>  Although some respondents held this view, it should be noted that non-payment was not the o

41、nly reason why UMB went into liquidation.UMB was established at the height ofindigenisation and by an indigenous entrepreneur. UMB considered itself a champion ofindigenisation and accused the traditional multinational b

42、anks of failing to support indigenous entrepreneurs. On a weekly basis, this bank advertised in the national press, the need to indigenise and made the accusations mentioned above.According</p><p>  project

43、viability and management. As a result, good project proposals (on paper) were produced, received funding; unfortunately, money was not paid back and without collateral the bank could not recover its debts and it went int

44、o liquidation. As a result, depositors' funds were lost. In short,</p><p>  UMB did not follow prudent lending practice; hence, it is as much to blame as the borrowers who failed to pay back. UMB failed

45、to take into cognisance the bad-debt cultural dimension among its borrowers.</p><p>  Enterprise Culture: Necessary In Promoting Enterprise</p><p>  There has been ample evidence to support this

46、 assertion. The research established that in 1992, the government made available Z$100 million to support indigenous businesses and the default rate for this money was about twenty eight percent (28%). In 1994, the gover

47、nment provided $400 million for indigenous enterprises and the default rate for this facility was about thirty two percent (32%). In 1997, the World Bank and the government made another 2$700 million available and the de

48、fault rate was </p><p>  The aspect of bad debt culture relates to the fact that entrepreneurs like borrowing, but not paying back what they borrow. It was established that those who lend to the entrepreneur

49、s face major challenges in collecting their debts from the borrowers. Respondents believed that many entrepreneurs are under the impression that one can borrow but not necessarily need to pay back. As a result of this cu

50、lture and resultant behaviour, some programmes (including donor money mentioned above) that lent m</p><p>  Date Source: Steven Carter.Enterprise culture:necessary in promoting enterprise;less-</p>&l

51、t;p>  ons from enterprise development in Zimbabwe[J]. Journal of Enterpring Culture,2006</p><p>  (3):P177-198譯文二 :</p><p>  企業文化:促進企業的必備要素</p><p><b>  史蒂文·卡特</b>

52、;</p><p>  本論文研究的是津巴布韋國家文化對企業發展方面的影響。以此對15位企業家及支持他們的團體中的7位成員進行了深度的訪問??梢源_定及識別的妨礙企業發展的國家文化因素有:差的負債文化、唐氏綜合癥、獨立綜合癥、奢侈的生活及模范人物的缺失,拒絕接受企業家精神,聘用親屬以及低品質的物品和服務。為了促進企業發展,政府需要識別那些組成國家文化的因素。本論文同時也識別期望的企業文化。</p>&

53、lt;p><b>  引言</b></p><p>  早期有關企業發展的研究主要是致力于個體的個人特征的研究,比如對成功的需求,操控點,冒險能力等等(麥克勒蘭德,1962;麥克勒蘭德和維特,1969;布魯,1988;羅特,1966)??聜?1994)提出單就性格來解釋企業家的領袖精神是不充分的,而且有人發現個人性格與企業家的行為無直接關系(波爾多,1988;古斯,2001)。因此,更

54、進一步的研究轉移到環境因素(政治、文化、經濟、法令政策)對企業發展的影響。但政府想要促進企業的發展需要致力于環境因素是有爭議性的。 </p><p>  在一個國家中,企業發展已經被認為是一種減少失業、緩解社會問題的途徑,也是一種創造財富的最好方法(諾蘭,2003)。由于以上種種原因,企業發展被發達及發展中國家所歡迎。和其他國家一樣,津巴布韋已經在經營企業發展的計劃,制定并采用那些旨在為企業發展創造一個有益的環境

55、的政策。不幸的是在津巴布韋為企業發展所做的努力是不成功的(聯合國開發計劃署,2000)。</p><p>  本論文研究的一些因素,它們形成津巴布韋的文化并與企業文化相關。同時也確定這些因素對企業發展有所影響。</p><p><b>  文獻綜述</b></p><p>  文化被定義為一系列的影響組織成員的重要的或不重要的生活方式的歷史性進

56、程,包括組織成員的學習價值、態度、意義(特也不,1988)。這些進化要經歷不同的社會化階段、制度,如家庭、宗教、正式教育等。進一步推斷,不同的文化對企業發展有不同地影響(霍夫斯泰德,1991)。而且,其他人認為當討論國家的企業發展時國家文化應該被考慮到其中(沃策爾.1997;莫里森,2000)。例如,在美國企業發展的成功被認為是促進個人主義文化作用的結果,然而在愛爾蘭,企業發展的失敗被認為是向權威服從的文化作用的結果。在印度,它們促進精

57、神和諧與對命運的接受的國家文化使得企業發展遇到問題(Dana,2000)。相同地,企業家精神在一些國家是不被認同的,在那里國家形象差,企業家被認為是貪婪的、不善良、小偷、剝削者等等(莫里森,2000;貝特曼,1997)。另一方面,企業發展在那些歡迎它的國家也得到成功,在那些國家它被認為是一種高尚的人生方式而且它的失敗并未被社會妖魔化(莫里森,2000;汪2001;皮里斯,1998;諾蘭,2003)。企業成功被那些國家作為模范記錄下來以此

58、激勵其他人(皮里斯,1998)。模范人物可以是一個成</p><p>  以他們的企業為代價而享有奢侈生活的企業家是很難成功的(司普潤,1998)。在發達和發展中國家中,一些畢業生不喜歡為中小型或私營企業工作。由于那些有能力通過經商獲得成功的人不接受,使得一些國家很難發展企業,毛瑞斯提出正式的教育系統培養出順從者而非事業者而被批判。為解決這個,斯蒂文森認為企業精神應該在學校就教給年輕人。</p>&

59、lt;p>  梅雅蘭仁(1994)認為在發展企業時,肯定集體里的某幾個人是困難的,因為被肯定的人會產生一種優越感,而被忽視的就會厭惡整個體制。經研究的文獻已經對影響企業發展的文化的各個方面進行了討論,卻對那些組成與企業發展有關的國家文化的因素沒有全面的分類。因此,本論文研究這些能形成國家文化的因素,特別是在津巴布韋它們與企業發展有關。</p><p><b>  研究方法</b><

60、;/p><p>  本論文找尋的是研究和解釋那些在津巴布韋影響企業發展的消極文化因素。這需要回答這些問題:在津巴布韋影響企業發展的國家文化因素是什么?它們是怎樣影響又為什么影響?因此,一種可解釋的方法被采用了(卡森,2001)。這個方法在研究過程中,研究者的隱性知識和經驗涉及在其中。根據定性研究方法,進行了定性設樣,研究者由此從一個反應進行到下一個(雷門伊,2001)。這就叫滾雪球。</p><p

61、>  這個樣本由22個受訪者組成。所有被選中的受訪者都具有津巴布韋的企業發展的專業知識(雷門伊,1998;林肯,1990)。他們中有15個企業家和7個支持企業家的受訪者。設7個其他受訪者的目的是進行三角測量。(雷門伊,1998林肯 1990;卡爾森 2001)。從企業家的支持者中得到一些不同于企業家的觀點(如財政機構,發展和培訓機構,政府等)。所有被采訪的企業家都是開始或管理他們的企業超過6年的商人。與這個研究方法同步的是通過訪問

62、指導進行面對面深入采訪。這個訪問指導根據的是文獻中已有的和需進一步研究的主題。受訪者被提問以確定和探討所有他們認為對津巴布韋企業發展有消極影響的因素。正如米麗斯、休伯曼和溫格夫所描敘的,通過專題分析法對所收集的數據進行分析。此研究分兩個階段。最初階段是建立一份影響企業發展的文化因素的列單。在完成對22個受訪者第一輪采訪后,分析他們的反應。由這些結果對第一輪的9個參與者與對研究熟悉能提供完整研究的人進行進一步調查。而且,一個確立來促進企業

63、發展的計劃已經按三角測量的方法進行計算。這是一種找出企業家所提到的,給企業發展帶來消極影響以及對程序有影響的文化因素是否有集合的方式</p><p>  采取的探究方法運用了隱性知識和經驗,因此一些推斷不是來源于實例,而是津巴布韋的研究人員的知識和經驗。采用相同的研究方法,呈現本項研究的成果,文章總結了受訪者提供的一些觀點以及強調一些引證的地位,以供他人參考。</p><p>  一位受訪

64、者說:“要記住,我們的文化不需要促進成功的人.成功不是非常我們文化的一部分。</p><p>  根據受訪者的觀點,在津巴布韋企業發展不興旺的原因之一是其民族文化。組成津巴布韋民族文化和影響企業發展的因素有:壞賬文化,缺乏榜樣,讓打壓綜合癥,依賴綜合癥,劣質貨物和服務交付,拒絕把創業視為一種生活方式,雇傭親戚(朋友和親屬)和奢侈的生活。上述因素現在將被詳細說明。</p><p><b

65、>  壞賬文化</b></p><p>  一位企業家說:人們不回報是因為有壞賬文化;我們需要與壞賬文化作斗爭。聯合商業銀行(UMB)破產,它破產是因為人們不償還,盡管他想幫助同胞。</p><p>  盡管一些受訪者持有這種觀點,應該指出的是,未付款并不是UMB進入清算進入唯一原因。UMB成立于高度本土化的地方,并且創始人是一個本土的企業家。UMB自認為是本土的行業老大

66、,并指責跨國銀行未能支持本土企業家。每周,這家銀行都在國家媒體的廣告上提到上面的指控---需要進行本土化。根據UMB,傳統的銀行借貸條件過于嚴格,大部分本土企業家可能不會輕易滿足他們的要求。因此,UMB敦促他們效仿放寬的借款需求的例子,其他方面比較少強調如項目可行性和管理。因此,良好的項目建議(紙)被生產出來,收到資金;不幸的是,錢沒收回來,沒有抵押品的銀行不可能償還其債務,最后倒閉了。因此,儲戶的資金都失去了。簡而言之,UMB之外沒有

67、遵循謹慎借貸的原則。因此,它的倒閉歸咎于大量借款不還的人。UMB在它的借款人上未能考慮到壞賬文化維度。</p><p>  企業文化:促進企業發展必備</p><p>  有充足的證據來支持這種說法。研究證實,在1992年,政府提供1億美元用于支持Z本土企業和違約率,這錢是大約百分之二十八(28%)。在1994年,政府提供了4億美元用于本土企業和違約率是大約百分之三十二(32%)。1997

68、年,世界銀行和政府做了另一個2 7億美元可用和違約率大約是百分之三十一(31%)。在2000年,政府利用24億美元的企業發展循環基金到2002年的只剩2億美元,其余的都補給了糟糕的債務人。還有其他的例子,某些個人從銀行借來的錢不償還。例如,西班達先生(化名)現在是一個眾所周知的地產大亨在津巴布韋。自不同銀行借了大量錢來購買幾家公司(一家公司是一個鞋制作公司,另一個制造企業集團,和其他人在水泥制造公司購買股票)但也是個糟糕的債務人。他用從

69、社會機構借來的錢投入到它的地產公司,但不償還。社會建設后來進入金融困難,只能依靠中央銀行救助。</p><p>  壞賬文化就像企業家借錢不還一樣,債務人貸款給企業家面臨的主要挑戰是從債務人那里收回借款,受訪者認為,許多企業家都有這種印象,即可以借但不一定需要償還。由于這種文化和合成行為,一些項目(包括上面提到的捐贈的錢),把錢借給中小企業有高違約率。</p><p>  資料來源:Ste

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